Listed further are the steps to clear that data from your phone: For Android Phones You do not lose any data if you clear your app’s cache, because cached data is just a copy of the original information, which is made for fast accessing the app services and features. To clear the clouds of uncertainty and confusion from your mind, the answer to the question is NO. The same might be the case with your Facebook Messenger app, because of which it is not working.Ī doubt must have set a foot in your mind: If cache stores the app data, then clearing it might leave you with the loss of all your Messenger contacts and chats. However, when this cached data somehow gets corrupted, problems in accessing and using apps arise. Every app has its cache stored to make the users’ experience effortless and smooth. Well, caches are the small packs of data that help you retrieve the information faster. If you have found that the Facebook Messenger server is not down and still your app is not working, the second highly suggested thing you can do is clear the Messenger app’s cache from your phone. Thus, I advise you to check the Messenger status on websites like or Is it Down Right Now before you put your head into other troubleshooting methods. Servers can be out of service for any reason, like their timely maintenance or technical glitch, but it is not something you can help with, but wait till they are restored to normal functioning. Check the Messenger Server Statusįirst thing first, you will not be able to use the Facebook Messenger app, and you will keep complaining that it is not working, no matter what you do, if the servers of Messenger are down. Therefore, look around for similar settings names on your phone, if the exact match is not found. Note: The settings names can differ from those mentioned in the steps in the article, for both Android and iPhone, which depends on phone producers and the device models. Jotted in this article are the ones that are used the most and have solved the issue for many. So, you just have to try various solutions. Well, no one exactly knows beforehand what is the problem, but gets to know what it can be, by trying different methods.